Vegas Now Get Help Ireland

In-account tools available right now

Your Vegas Now account includes deposit limits, loss limits, session timers, reality checks, time-outs and self-exclusion, all under a single Responsible Gaming menu. Every one of these can be set up without contacting support. If you would rather have someone walk you through it, our live chat team is available around the clock and there is no judgement attached to the conversation.

The most impactful thing you can do in the next five minutes is set a deposit limit that reflects what you are genuinely comfortable spending. Not the maximum the site allows. Your number, based on your actual leisure budget. For most Irish players that figure is somewhere between the cost of a night out and a short weekend break, not a limitless ceiling.

Gambling Care Ireland

Gambling Care is Ireland's dedicated gambling support service. The freephone helpline is 1800 936 725 and the website is gamblingcare.ie. Counsellors are trained in gambling-specific support and the line is available around the clock, every day of the year. You can call anonymously and the conversation carries no obligation. The service is free from any Irish mobile or landline, including Vodafone, Three, Eir and Virgin Media numbers.

If phone calls are not your thing, gamblingcare.ie offers online chat and email support as well. The first contact does not commit you to any programme or course of action. You can simply talk through what has been happening and the counsellor will describe the options that could fit your situation. Family members and friends who are worried about someone else are equally welcome to call.

Problem Gambling Ireland

Problem Gambling Ireland at problemgambling.ie provides counselling referrals, a directory of treatment services and practical guidance for people at any stage of concern, from someone who has had a few sessions run over budget to someone for whom gambling has become a serious daily preoccupation. The website hosts a self-assessment tool that takes about three minutes to complete and gives a clear indication of where you stand, alongside a recommended next step based on your result.

The organisation supports players, families and friends. If you are trying to figure out how to start a conversation with someone you are worried about, the resources section of the site covers that directly with practical scripts and guidance on what to do if the response is defensive or dismissive.

Extern

Extern is a community-based charity providing addiction support services across Northern Ireland and parts of the Republic. If you are based in Northern Ireland, in border counties like Donegal, Cavan, Monaghan or Louth, or anywhere in the north and prefer face-to-face support to a phone or online chat, Extern is worth contacting at extern.org. The organisation takes referrals directly and does not require a GP letter to access its services.

Face-to-face counselling is often more effective for people who struggle to articulate difficulties over the phone. If that describes you, Extern and the local HSE addiction services are both worth exploring before deciding a phone helpline is not for you.

Gamblers Anonymous Ireland

Gamblers Anonymous Ireland runs regular in-person and online group meetings across Dublin, Cork, Galway, Limerick and other locations around the country. The peer-support format is not for everyone, but many people find that talking with others who have been through the same experience removes the isolation that often accompanies problem gambling. There is no requirement to have reached rock bottom before attending a first meeting.

The website at gamblersanonymous.ie lists meeting times, locations and an online meeting schedule for people who prefer to start digitally before attending in person. Family members can also access Gam-Anon, a parallel support group specifically for the partners, parents and children of people affected by gambling.

International resources also accessible from Ireland

GamCare at gamcare.org.uk offers a helpline, online chat and a national network of face-to-face treatment services. While based in Britain, it serves players from Ireland and has a directory of counsellors who operate via video call, which is useful if you are in a rural county where local face-to-face options are limited.

BeGambleAware at begambleaware.org hosts a self-assessment tool, a treatment directory and live chat support. The Problem Gambling Severity Index, which is the most widely validated self-assessment for gambling behaviour, takes roughly three minutes to complete and produces a score with a recommended follow-up action.

Knowing when to reach out

You do not need to be in a full crisis before calling. Most people who contact Irish gambling helplines are at the earlier stage where gambling has started taking up more mental space than they want it to. That is exactly the right moment to call, because the path back to balanced, enjoyable play is much shorter and far less disruptive at that stage.

Common signs that it is time to pick up the phone: you are thinking about your next session when you should be focused on something else, you are finding it harder to stick to the limits you set yourself, you are hiding activity from someone close to you, or you have felt genuinely flat or anxious after a losing session. Any one of those is enough reason to make the call to Gambling Care on 1800 936 725.

What a first call actually looks like

Most people approaching a gambling helpline for the first time imagine an intense, clinical process. In practice it is the opposite. A counsellor asks a few open questions about your situation, listens without steering you toward a predetermined outcome, and then talks through the options that fit where you actually are. You do not need to give your real name, there are no notes shared outside the service, and there is no obligation to join a programme.

If you want to act on something during the call, the counsellor can help you set deposit limits or self-exclusion across the operators you use. They can also point you toward local face-to-face counselling in Dublin, Cork, Galway, Limerick, Waterford or wherever you are based across the country.

Blocking tools and bank-level controls

Gamban and BetBlocker are apps that block gambling sites across all your devices from a single installation. Gamban is available on a small annual subscription. BetBlocker is free. Pairing either tool with self-exclusion at the operator level removes the easy paths back to the cashier during a break and closes off the mobile browser workaround that trips up many people in the early stages of a self-exclusion.

Most Irish banks now offer a gambling block on debit cards directly through the mobile banking app. AIB, Bank of Ireland, Permanent TSB and Revolut all allow you to block gambling merchant transactions. Revolut's gambling block sits in the card controls section of the app and toggles on and off with a short delay before deactivation, which provides enough friction to interrupt impulsive decisions. Pairing the bank block with a device-level blocker and operator self-exclusion creates three separate barriers, each of which must be removed before a deposit is possible.

HSE addiction services and local supports

The Health Service Executive funds addiction counselling services across all 26 counties through its primary care and community health networks. Problem gambling is recognised as a behavioural addiction within the HSE treatment framework, which means you can be referred by a GP, or in many areas self-refer, to a community addiction counsellor without going through a waiting list for specialist mental health services.

The HSE Drugs and Alcohol Helpline at 1800 459 459 can direct you to the relevant local service in your area. In Dublin, the Drug Treatment Centre Board and Coolmine Therapeutic Community both handle gambling-related referrals. In other cities and towns, Pieta House and other community services often work alongside gambling-specific counsellors.

What to do right now

If something in this page has resonated, the most useful thing you can do before the next session is log in to your account, go to the Responsible Gaming menu and lower your deposit limit. Then visit our Responsible Gaming page to read about time-outs and self-exclusion, and our Close My Account guide if you want to step away entirely. If you would rather speak to someone first, Gambling Care is on 1800 936 725, free, any time of the day or night.