Vegas Now Responsible Gaming Ireland

Our commitment to Irish players

Every account on Vegas Now comes with a full set of responsible gambling controls accessible from a single menu. Deposit limits, loss limits, session timers, reality checks, time-outs and self-exclusion are all available from the moment you register, before you ever make a deposit. We never encourage chasing losses, depositing money you cannot afford, or gambling as a response to stress or worry.

Ireland introduced the Gambling Regulatory Authority of Ireland under the Gambling Regulation Act 2024 and we actively monitor its evolving guidance as the new framework beds in. Our responsible gaming standards already align with best practice across regulated markets, and every page of this site displays the 18-plus age requirement alongside the Gambling Care freephone number 1800 936 725. We are committed to updating our tools and procedures as the GRAI publishes further consumer-protection requirements.

Tools available in your account

Deposit limits cap how much you can transfer to your account over a day, week or month. Set the figure during registration, before your first top-up, so it reflects a genuine leisure budget rather than a number chosen under pressure. Consider it the same way you would set a budget before heading into town on a Saturday night in Dublin or Cork. Once set, increases require a mandatory cooling-off period before they take effect.

Loss limits cap how much you can lose in a session or across a time period, separate from deposit limits. They are particularly useful if you receive cashback or free spin wins that bypass the deposit cap and want a second line of defence. A player who wins free spins on a Friday and then plays through them over the weekend has two separate caps working in tandem.

Session time limits log you out automatically after a chosen period. Slots in particular can make time disappear, so a two-hour cap is a practical way to keep sessions from stretching further than you planned. Weekend evenings around big GAA fixtures or Six Nations weekends are a classic time when sessions drift past what was intended.

Reality checks appear at intervals you set, 15, 30 or 60 minutes, and show how long you have been playing and how much you have wagered. They are a gentle nudge back into perspective mid-session rather than an alarm.

Time-outs lock your account for between 24 hours and 6 weeks. Use them as a circuit-breaker after a bad session or whenever the balance feels off. They take effect the moment you confirm the request and cannot be shortened once active.

Self-exclusion locks your account for 6 months, 12 months, 5 years or permanently. Once active, the casino cannot lift it during the chosen period, even if you request it. This is by design and is the entire point of the tool.

Warning signs worth knowing

Spending longer at the casino than you intended. Depositing more than you planned in the same session. Chasing losses with bets larger than your normal stakes. Keeping your gambling activity hidden from family or friends. Borrowing money or moving funds between accounts to keep playing. Feeling anxious or irritable when you are not gambling. Letting a slot session crowd out plans with friends or family.

None of these make you a bad person. They are early-warning signals that the balance has shifted. Catching them at this stage, rather than further down the line, makes the path back to easy, enjoyable play much shorter. Reach out to the helpline or adjust your limits before the next session rather than after it.

Free Irish gambling helplines

Gambling Care operates a freephone helpline at 1800 936 725 and is available online at gamblingcare.ie. It is Ireland's dedicated gambling support service, fully independent of all casino operators and free to call from any Irish mobile or landline. Problem Gambling Ireland at problemgambling.ie provides counselling referrals, a self-assessment tool and practical resources for players and families. Both services are available to players and to family members. Our Get Help page lists these services together with the in-account tools so everything is in one place.

These organisations are completely independent of any casino. They do not share information with operators, employers or anyone else. The first conversation is confidential and carries no obligation. Counsellors are experienced in gambling-specific issues and the call is available around the clock.

Banking controls available to Irish players

Most Irish banks now allow you to block gambling transactions directly from your mobile banking app. AIB, Bank of Ireland and Permanent TSB all offer gambling merchant blocks, and Revolut, which is widely used by Irish players for casino deposits, has a Gambling block toggle built into the card controls section of the app. The block is reversible but typically carries a short cooling-off period, which is enough to interrupt an impulsive decision.

Gamban and BetBlocker are app-based tools that block gambling sites at the device level across every browser and operating system simultaneously. Gamban costs a modest annual subscription. BetBlocker is free. Installing either on your phone and laptop while a self-exclusion is active closes the most common bypass routes. Pairing a device-level blocker with your bank's gambling block and operator-level self-exclusion creates three independent layers of friction during a break.

Responsible gambling during major sporting events

Irish sporting culture has a deep and genuine relationship with betting. Cheltenham Festival in March, Galway Races in the summer, All-Ireland final weekends and Six Nations championship deciders all bring a spike in both interest and wagering activity. There is nothing wrong with placing a considered bet on the hurling or following a Cheltenham card, but extended sessions during those occasions are where budgets can slip.

Before any major sporting weekend, take two minutes to check your deposit limit is set at a figure you are comfortable losing entirely. If the last couple of sporting weeks have already pushed you close to your monthly cap, a time-out before the event starts is a more effective tool than trying to exercise willpower mid-session. The tools are designed to be set in advance, not reached for in the moment.

Supporting someone else

If you are worried about a family member or friend, the Irish helplines listed above are there for you too. You do not need to have a clear picture of how serious the situation is before you call. The counsellors at Gambling Care and Problem Gambling Ireland are experienced in guiding people through exactly this uncertainty.

Avoid lending money as a short-term fix. It tends to delay the moment the person recognises the full scale of the problem. Encouraging them to take a time-out, set deposit limits or make a call to Gambling Care is more useful in the long run than covering the immediate gap. Offering to sit with them while they make the call or set the limits is often more effective than simply suggesting they should.

18 is the legal age, no exceptions

We do not market to anyone under 18 and we do not process registrations from anyone who cannot confirm they are 18 or older. If a child or teenager shares a household device, use iOS Screen Time, Android Family Link or a third-party blocker like Net Nanny to prevent access to gambling sites at the device level. If you believe a minor has opened or accessed a Vegas Now account, contact our support team straight away and we will close the account and refund any deposits made.

The Gambling Regulation Act 2024 introduced strengthened age-verification requirements for Irish players and we apply those standards rigorously. Providing false date-of-birth information during registration is a breach of our terms and grounds for immediate account closure without return of funds.

Setting limits that genuinely change behaviour

A deposit limit only does its job if it is set low enough to affect your behaviour. If you can hit the cap comfortably without thinking about it, it is too loose. A practical starting figure is the monthly amount you would happily spend on entertainment, split across however many sessions you realistically plan. Then consider lowering it by 20 percent. The 24-to-48-hour cooling-off period that applies to increases is the important part. It gives the impulsive decision time to evaporate before any higher limit takes effect.

Pair the deposit cap with a session time limit. Most problem play develops during extended sessions late at night when judgement is compromised. A two-hour cap that kicks you out at midnight is one of the most effective structural changes you can make. Logging back in after a genuine break and a cup of tea is perfectly fine. Non-stop marathon sessions are where bets drift away from your normal stakes.

Pausing or closing the account

If the in-account tools alone are not producing the change you need, the next step is a longer break or a full closure. Self-exclusion is the right tool when gambling has been a recurring source of stress over weeks or months. Account closure suits players who want to step away without the formal lock. Both options are walked through step by step on our Close My Account page, including how to handle your balance before you go.

Choosing the right level of intervention

A short time-out is the right call when one session ran away from you and you want a reset before the next. Self-exclusion is right when gambling has been causing stress across multiple weeks and the limits keep getting raised to accommodate the next session. Permanent closure is for players who want a complete clean break with no possibility of returning later.

There is no shame in any of those choices and you do not need to reach a crisis point before using them. The tools exist precisely so players can pick the level that fits where they actually are, not where they fear they might end up. The Gambling Regulatory Authority of Ireland exists to ensure these protections are genuine rather than cosmetic, and we take that responsibility seriously.

GRAI and the evolving Irish regulatory landscape

The Gambling Regulatory Authority of Ireland, which began operating in 2024 under the Gambling Regulation Act, represents the most significant overhaul of Irish gambling law in decades. For the first time, Ireland has a dedicated statutory body with powers to licence operators, enforce consumer protections, investigate complaints and require specific responsible gambling measures.

We welcome this development. A clear, consistent regulatory framework benefits players as much as it benefits responsible operators. As the GRAI issues licensing requirements and codes of practice, we will update our tools, terms and processes to reflect each requirement. Players with concerns about how any Irish-licensed gambling service treats its customers can contact the GRAI directly once it begins accepting consumer complaints through its formal channel.